Services

Superior Services. People before Strategy.

  1. EGOVERNMENT

Our eGovernment solution is based on the following principles:

  • Single Sign-on: One account is all you need, a single username and password get you into everything government.
  • Convenience: Pay using mobile money, Debit Cards and online banking from local banks.
  • Notifications: Receive email and SMS notification every time your application has progressed.
  • Online Services: Fill online application forms, submit then receive your permit in PDF format from wherever you are.

2. PAYMENT PLATFORM

We offer a wide range of digital payments as follows:

Consumer Payments

Our wallet provides the right infrastructure that gives customers a choice on how to manage and use their money to do more. The customer can pay for utilities, airtime, shopping and other lifestyle commitments seamlessly wherever they are. It also helps the customer to avoid disconnections and disruptions using reminders of payments due and updates on expenditure. It is a powerful and robust African payment platform where they can also track expenses, save, get loans from the comfort of their phones.

Collect Payments

Our Payment Gateway provides a secure end-to-end payment channel for a merchant that allows any mobile user to pay for merchant services at any time. The merchant is able to track all incoming payments using a robust invoicing, billing, payment, reconciliation, and reporting infrastructure. It provides access to a variety of payment channels including Point of Sale Terminals (POS), ATMs, Cards, Agent network, USSD, SMS and Check out APIs for E-commerce.

Digital Banking

The wallet enables banks and other financial institutions to reach customers in all places and provide services including balance inquiries, bank to mobile wallet transfers, airtime top-up, funds transfers and SMS communication simply through their phone. In turn, it provides customer management, reporting, transaction, messaging, agent management and service modules to the institutions, opening up a wider market and the ability to reach previously unbanked and underbanked communities without heavy investments.

Remittances

The wallet enables the dispatch of funds and products to multiple users from a single point of interaction. It is a product tailored to the unique needs of the individual client that can dispatch, track, change, and audit disbursement activities. The remittance function also has activation services used to maximize marketing and bulk SMS products that can be used to send customized information to large target groups.

3. VALUE ADDED SERVICES (VAS)

Bulk SMS

Bulk SMS is a service that allows clients to send a single SMS to several recipients all at once directly from an SMS server on the LAN connected to the internet. Bulk SMS is used in marketing and advertising. The service comes with scheduler, database, backup, monitoring, and report utilities, and more

SHORTCODES

A shortcode is a five-digit number (such as 22442) that enables you to use your products or services with a unique identifier which is used in billing the end consumer. A shortcode can either be shared or dedicated.

MOBILE BANKING

Access your bank accounts right from your mobile device. Deposit checks, pay bills, transfer money, see your transaction history whether you’re at home or on the go. Check your balance anytime anywhere.

USSD

USSD (Unstructured Supplementary Service Data) is a technology that allows you to request information in shortcodes (starting with * and ending with #), or menus from a network via your cellphone.

CUSTOM APPLICATIONS

Our team of seasoned developers have vast experience in Android, iOS, Java, PHP, C +, C#, .Net, MySQL just to mention but a few. If you are searching for a tailor-made solution to fit your business needs we have good news for you.

4. INFRASTRUCTURE SERVICES

We offer a complete end-to-end ICT infrastructure solution comprising several interrelated aspects. The back end would comprise server infrastructure in a data centre while the front end would be remote access work stations and end-user mobile equipment with a network in between. All this would be designed to fit the specific needs as stipulated by the customer and would include designing, scaling, building, programming, implementing, supporting and maintaining all systems in a comprehensive life cycle management program. The continuous life cycle management process would cover hardware, software and third-party supplier relationships allowing the customer to concentrate on their core business.

The back end infrastructure would comprise servers running the web and storage services on high availability and redundant equipment. This would be hosted in data centre facilities which comprise dedicated premises with secure access control in the form of guards, cameras, biometric controls and strict processing for all visitors. The data centre would have redundant power connections to the electricity grid, redundant diesel backup generators, redundant uninterrupted power supply systems and redundant power distribution within the hosting environment. It would also have redundant cooling with cold air hot air isle separation and environmental monitoring. The servers and networking equipment would be placed in cabinets on a raised floor under which power cables and cold air would be distributed. Networking would be via cable trays above the cabinets providing connectivity to the meet me rooms where networking service providers would be hosted.

The servers would need to have the following essential capabilities to achieve high availability and redundancy. Server compute and storage nodes would have multiple processor cores, protected memory, multiple hard disks configured for automated failure recovery and multiple power supply units connected to independent power distribution and backup systems. Services would be implemented in a private cloud which in itself would have redundancy to a secondary private cloud environment and a public cloud facility as required. Building the services in a cloud environment would ensure business continuity for performance, maintenance and disaster recovery scenarios.

Security would be built into everything from physical to logical elements. Data centre facilities, equipment including servers, routers, switches, Wi-Fi access points, computers and mobile devices have strong restricted access by default. Services are end to end encrypted with both back end and front end equipment having granular access control restrictions built into biometric controls and passwords. Public-facing services will have firewalls with intrusion detection and prevention systems protecting them. Proactive cybersecurity monitoring will ensure a fast response to emerging threats and their mitigation.

Local Area Networking (LAN) equipment would comprise switches, routers and firewalls with redundant power supply units. Cable trays would allow managed cable connectivity between LAN equipment and servers as well as onward connectivity to Wide Area Networking (WAN) via the network service providers. WAN would provide connectivity between the data centre, service centre’s, call centres and the internet.

The front end systems would comprise desktop computers, laptops and tablets that would be located at service centres and with agents. The service centres would have a local area network comprising structured cabling, switches, firewall, routers and centrally managed Wi-Fi access points. Redundant WAN connectivity would link the service centres to the data centre facility.